On this innovative, intensive course you will develop your ability to communicate in English in the workplace fast and effectively through practical, dynamic, skills-based tasks. Working in small teams using real-life data from a case study company, you will gain confidence speaking in English and learn specific business skills.

Course dates

The course will be delivered by Fiona Daniels (BA (Hons), MA, FHEA) and Kate Weir (BA (Hons), MA, PGCE, SFHEA) who are both professionally-qualified native English teachers experienced in teaching business English.

Fiona has 16 years’ teaching experience in EFL, ESP, EAP and English for Business and over this time has designed and developed a range of English courses for specific purposes. Fiona is currently a lecturer at the Westminster Professional Language Centre, teaching on a number of undergraduate and postgraduate programmes.


Kate has 27 years’ experience of developing, managing, quality assuring and delivering language qualifications, training, short courses and CPD both for government departments and the University of Westminster. Kate is currently a Principal Lecturer at the University of Westminster and teaches academic English, supervises Bilingual projects and manages and quality assures language short courses.


Follow Kate and Fiona on Twitter @UoW_Languages

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Specific language foci include:

  • Products: comparing, contrasting, describing, analysis, evaluation
  • Costs: comparing, negotiation, persuasion, reaching an agreement
  • Description of a process
  • Hypothesis, resolution (risk-based thinking and quality control)
  • Financial language (Profit and Loss)
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The course is benchmarked against the Common European Framework of Reference for Languages (CEFR) at B2 in the following:

  • Goal-oriented cooperation CEFR B2.1
  • Interaction strategies (asking for clarification) CEFR B2.1
  • Sustained monologue CEFR B 2.1

  • Sustained monologue (putting a case) CEFR B2.1
  • Giving presentations CEFR B2.1
  • Addressing audiences CEFR B2.1
  • Reading comprehension CEFR B1.2
  • Reading for orientation CEFR B2.1
  • Reading instructions CEFR B2.1
  • Reading correspondence CEFR B2.1
  • Overall writing. CEFR B2.1
  • Written report CEFR B2.1

  • Write correspondence CEFR B2.1
  • Overall mediation CEFR B 2.1
  • Dealing with difficult and delicate situations) CEFR B 2.1
  • Creating pluricultural space CEFR B2.1
  • Stimulating the development of ideas) CEFR B2.1
  • Explaining data in speech CEFR B2.1
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Learning outcomes

Focusing on English as a tool for communication, you will develop your spoken and written language and gain practical skills for the workplace and professional environment.

Using a series of video interviews, practical workshops and task-based learning, you will learn how to:

  • confirm client’s requirements, identify options, costings, negotiate and agree the final product with the client

  • deal and negotiate with suppliers

  • describe production processes
  • undertake risk analyses
  • describe quality control measures and processes
  • describe and explain a Profit and Loss (P&L) statement
  • deliver a company “pitch”
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Why Business English?

English is the language of international business with an estimated 85% of international organisations using English as their working language.  This figure is set to increase and over the next 15 years the need for personnel with good Business English skills will grow as businesses depend more and more on global trade. Living in such a connected world, shared communication is key. With good English skills you will be able to communicate with the rest of the world and progress faster in your chosen career. English language skills have never been more important to succeed and progress at work.

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Someone who can understand the man points of clear standard input on familiar matters regularly encountered in work. Can deal with most situations likely to arise whilst travelling in an area where the language is spoken. Can produce simple connected text on topics which are familiar or of personal interest. Can describe experiences and events, dreams, hopes and ambitions and briefly give reasons and explanations for opinions and plans.

Yes, we accept payment by credit and debit card via our online payment system. You will just need to create an online account with us on our payment portal to be eligible to book. You can access our online payment system by clicking on Book Now.

If you are contacting us on behalf of your employer and payment by invoice is required, please complete as much of the booking process online as you can (creating an account, selecting your course etc). Then, please send the following:

  • Organisation name
  • Invoice Address
  • Invoice addressee (name, email and tel.)
  • VAT number (if applicable)
  • Purchase Order # (if required)

Your invoice will be raised with immediate payment required. However, some organisations have their own payment procedures and delay making the payment. Your booking will only be complete when payment of the invoice is received.

Unfortunately, we are unable to accept payment in instalments. Payment of the full course fee is required to complete a booking.

If you are cancelling within 14 days of booking, please return the manual that has already been sent to you. As soon as we receive it a full refund will be processed.


If you are cancelling after 14 days of booking, a 20% cancellation charge will be retained and a refund of 80% of your course fees will be processed.


If you are cancelling within 15 days or less of the course start date, a 100% cancellation charge will be retained.


For a more detailed explanation of our policy and prior to booking please read our full T&Cs carefully.

The Regent Street Campus is located very conveniently in the heart of London, within walking distance to many forms of public transport.

We recommend the following:.

  • By tube: Oxford Circus which serves the Bakerloo, Central & Victoria lines. 
  • By train: London Euston – (1.1 miles away), London Charing Cross (1.2 miles) & London Marylebone (1.2 miles). 
  • By bus: Regent Street – Nos. C2, 12 18, 22, 453; Oxford Street – Nos. 6, 7, 8, 10, 15, 23, 25, 73, 94, 98, 113, 137, 149, 159, 189, 390, 453, N207.


Contact us today with any questions and we’ll do our best to help

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University of Westminster

The University of Westminster is making Westminster the destination of choice for professional and personal development. Based in the heart of London, at our Regent Street Campus, the Westminster Professional Language Centre is highly regarded for delivering short courses and CPD in language translation, interpreting and intercultural communication to globally-engaged professionals and world citizens.